Who we are

MyDaigor.com (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of everyone who visits our website or purchases from us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe — in plain language.

By using MyDaigor.com, you agree to the practices described in this policy.

Effective Date: 24 May 2026

1. Information We Collect

When you browse, register an account, or place an order with us, we may collect the following:

Personal Information — Your full name, email address, phone number, billing address, and delivery address.

Order Information — Details of the products you purchase, special delivery instructions, order history, and any gift messages submitted.

Payment Information — Transaction references, preferred payment method, and bank or e-wallet details as required to process payment. All payment data is handled by licensed, third-party payment processors. We do not store your full card or banking credentials on our servers.

Browsing Information — IP address, browser type, device information, pages visited, and time spent on site. This is collected automatically via cookies and analytics tools.

Communication Records — Messages sent to us via WhatsApp, email, or our contact form, including any enquiries or complaints.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To comply with applicable laws and regulatory requirements in Malaysia.
• To process, fulfil, and deliver your orders accurately and on time.
• To verify your age in compliance with Malaysian liquor regulations.
• To send you order confirmations, delivery updates, and customer service communications.
• To respond to your enquiries, complaints, or feedback.
• To send promotional emails, offers, and product updates — only if you have opted in to receive them. You may unsubscribe at any time.
• To improve our website, product listings, and overall shopping experience.
• To detect and prevent fraud, unauthorised transactions, or misuse of our platform.

3. Sharing of Your Information

We respect your data and will never sell it to third parties. We share your information only where necessary with the following:

Payment Service Providers — To securely process your transactions via FPX, credit/debit card, or e-wallet platforms.

Delivery and Logistics Partners — To dispatch and deliver your orders within Peninsular Malaysia. Your name, contact number, and delivery address will be shared with our courier partners for this purpose only.

Website and Technology Providers — Including our e-commerce platform provider (WooCommerce/WordPress) and analytics tools, solely for the purpose of operating and improving our store.

Legal and Regulatory Authorities — Where we are legally required to disclose information, such as in response to a court order, government request, or to protect the rights and safety of mydaigor.com and its customers.

All third parties we work with are required to handle your data securely and in accordance with applicable data protection laws.

4. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, disclosure, or alteration.

All payment transactions are processed through encrypted, secure channels provided by our payment partners. While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use strong passwords and to log out of your account after each session.

5. Cookies and Tracking

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use cookies to:

• Remember your cart contents and login session.
• Analyse website traffic and user behaviour via tools such as Google Analytics.
• Personalise product recommendations and promotional content.
• Improve site performance and loading speed.

You may disable or limit cookies through your browser settings at any time. Please note that doing so may affect the functionality of certain features on our website, including checkout.

6. Age Verification and Restriction

MyDaigor.com sells alcohol exclusively to adults. In Malaysia, the legal age for purchasing alcohol is 21 years old.

By placing an order on our website, you confirm that you are at least 21 years of age. We reserve the right to request age verification documentation before processing or delivering any order. Orders where age cannot be verified may be cancelled and refunded.

We do not knowingly collect personal data from individuals under 21. If you believe a minor has submitted personal data to us, please contact us immediately.

7. Retention of Your Data

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this policy — including maintaining your order history, complying with legal obligations, resolving disputes, and enforcing our terms and conditions.

When your data is no longer required, we will securely delete or anonymise it in accordance with applicable regulations.

8. Your Rights

As a user of MyDaigor.com, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete information.
• Request deletion of your personal data, subject to any legal obligations we may have to retain it.
• Withdraw consent to marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Lodge a complaint with the relevant data protection authority in Malaysia if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details in Section 9 below.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to us:

mydaigor.com Email: [support@mydaigor.com] WhatsApp: [+60147717423] Website: www.mydaigor.com

We aim to respond to all data-related enquiries within 5 business days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, services, technology, or legal requirements. Any updates will be published on this page with a revised effective date.

We encourage you to review this page periodically. Continued use of mydaigor.com following any update constitutes your acceptance of the revised policy.